In this context, user experience should be the focus of . For these reasons, the study of user experience has become more extensive and nuanced. In response to the needs of the market, a tool was developed aimed at providing decisive support to decision makers in the development of products and services: User Experience Score. Here is a brief introduction to this tool. The tool gathers three dimensions of user experience to ensure a holistic approach.
The basic structure of is the usage-related aspects Philippines WhatsApp Number List including and , which are typical usability aspects. In addition, aspects relevant to the user are included in the rating, for example, how much the user can agree with the product. Aesthetic aspects are considered as the third component of product look and feel . These components are queried as part of a set of ten questions and then aggregated in scores. This measurement allows for comparison with similar products, thus enabling benchmarking.
Score example To illustrate the score, a comparison with Samsung is shown at this point, with test subjects, including those conducted in Germany and the United States. The table below shows examples of scores for these two countries and their respective sub-scores. Score Example Scores show better performance in Germany and better performance in the US.