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Self-checkouts If companies do not want to invest in the high-tech systems of checkout-free business. they can install so-called self-service checkouts. Here. customers can scan their products themselves and pay at the machine. Customers can also pay with cash at the machines and do not have to link the app to their bank account. Interested in self-service checkouts Tip for SMBs . To ensure that all customers can conveniently complete their purchases. retailers should consider implementing payment processing systems that offer various payment options. Text to shop Text-to-Shop technology allows customers to make purchases without looking up from their phones.

With text-to-shop services. users create profiles with specific stores or brands and register their phone number. address and billing information. After registering. customers will receive offers and deals via text message and can make their purchases by replying to the SMS. From there. the products are shipped to the customer's home Specific Database address. Fewer respondents are interested in trying text-to-shop than checkout. of survey respondents who own a smartphone show an interest in text-to-shop shopping. while . are interested in checkout transactions. We asked those open to text-to-shopping technology about the benefits of this technology. and the most popular response was the ease of shopping .

Some of the facilitation of shopping via Text-to-Shop could be due to the retailer having access to the shopper's personal information. e.g. B. on the order history and the product search. While . of respondents admit it's useful when a store suggests products based on personal information. . feel uncomfortable or unsure about the practice. Tip for SMEs . Of the participants surveyed. online grocery shoppers show more interest in text-to-shop offers than those who have never bought groceries online. Consumers aged . and under show higher interest in Text-to-Shop.